A few days ago I posted a review and went on and on about how great I thought the Levenger Circa Nickel Discs were, and how I was sorry to see that Levenger had discontinued them. I knew that Levenger had discontinued them, but I was hoping that somehow they might reconsider and make them again, and also make them in the larger 1″ size. I pretty much knew it was not likely, however I felt like I had a forum to voice my opinion, so I should do it.
To my surprise I ended up getting an email from Mr. Steve Leveen, the CEO of Levenger, and he told me:
“I did check into it and find that, unfortunately, they did not sell well enough to keep in our line. I happen to like them very much myself (and also the Kyoto discs, which I just switched to). ”
This just goes to reinforce the message that Levenger is extremely customer focused. I have a good understanding of how busy the CEO of any company can be, and the fact that Mr. Leveen took the time to look into this and send me an email to let me know the situation was really impressive to me. The respect and commitment that Levenger has to their customer base is something that every other company should be aware of and try to emulate, and it is one of the reasons that I have no problem continuing to spend my hard earned money on their great products.
So now that I know for sure that Levenger wont be making any more of the nickel Circa Discs, I’ve decided to convert my Letter size Circa notebook from the 1″ plastic discs to the 3/4″ nickel discs since I bought an extra set of them. I just love the way that these look on my my Circa Bomber Jacket notebooks.